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Commitment to Privacy

BIOLUX Research Ltd. and our affiliates (collectively "BIOLUX" or "we") strongly believe in protecting the security and privacy of your Personal Information (as defined below). Therefore, we conduct our business in compliance with applicable laws on Personal Information. We hope this policy will help you understand what Personal Information we may collect, how we use and safeguard that Personal Information, and with whom we may share it. We encourage you to read this Privacy Policy carefully.

By providing Personal Information to us, you agree to the terms of this policy. However, we are committed to continuous improvement and value your input. We welcome your comments and/or suggestions on improving this policy. If you have any concerns, please contact us at the addresses at the end of this policy.

This policy does not apply to the practices of companies or other entities that BIOLUX does not manage or control. This policy does not apply to information regarding corporations or other non-individuals.

The following definitions are used for the purposes of this policy:

"Contact Information" means information to enable an individual at a place of business to be contacted and includes the name, position name or title, business telephone number, business address, business email or business fax number of the individual.

"Personal Information" means information about an identifiable individual, excluding Contact Information, and includes things such as gender, age, ethnicity, financial and credit information, consumer preference information, customer profiles, and any other data assigned to an individual.
Collection of Personal Information

This policy covers our treatment of Personal Information that we collect, either through communications or interaction we may have with you (such as e-mail, telephone conversations, face-to-face or written correspondence) or through our website. This policy also covers our treatment of any Personal Information shared with us by third parties.

Sometimes we may collect Personal Information about you from third parties, provided that such sources confirm to us that they are permitted to share such information, such information is publicly available or the collection is required or authorized by law. Examples of collection from other sources include collections:
in order to help us make credit decisions about clients, prevent fraud, check the identity of new clients and prevent money-laundering;
in connection with the buying of a business of which you are already a customer; and
from one of our partner companies of which you are already a customer.
Use of Personal Information

BIOLUX may collect and use your Personal Information for the following purposes:
to respond to your inquiries;
to administer and build your BIOLUX account;
to market new products and services that we believe will be of interest to you;
to better understand your business needs and improve our products and services by storing and processing data and sharing it with our affiliates;
to conduct surveys to understand better your needs;
if necessary to establish or preserve a legal claim or defense;
if necessary to prevent fraud or other illegal activities, such as wilful attacks on our information technology systems; and
as required or authorized by law.
Disclosure of Personal Information

BIOLUX does not and will not sell, rent, share or disclose your Personal Information without first receiving your permission or as disclosed in this policy.

Under certain circumstances, BIOLUX will disclose your Personal Information:
when you have consented to the disclosure;
to fulfill the purpose for which the Personal Information was collected;
when the services we are providing to you require us to give information to third parties;
where it is necessary to establish or collect fees;
if we engage a third party to provide services to us (such as computer services, order processing or handling, data processing, customer surveys or file storage) and the third party is bound by obligations to adequately safeguard your Personal Information and not to use it for any other purpose not authorized by BIOLUX;
if we sell a business to another company;
if the information is already publicly known;
if we sell you a product or offer you a service in a joint marketing effort with other companies; and
when we are required or authorized by law to do so.
Except where we are required by law to disclose Personal Information, where commercially practicable we will use contractual arrangements to protect Personal Information disclosed to third parties.

By providing Personal Information to us and by using us to provide you with goods and services, you voluntarily consent to the collection, use and disclosure of Personal Information as specified in this policy. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your Personal Information in specific circumstances, in which case we may ask for your consent in writing although in some circumstances we may accept your oral consent. Sometimes your consent will be implied through your conduct with us if the purpose of the collection, use or disclosure is obvious and you voluntarily provide the information. In addition, we may collect, use and disclose Personal Information without your consent when we are required or authorized by law to do so.
Withdrawal of Consent

Individuals have the right to withdraw their consent to the collection, use, or disclosure of Personal Information at any time, except where that withdrawal would frustrate the performance of a legal obligation by BIOLUX. Upon reasonable written notice given to BIOLUX, all Personal Information held by BIOLUX that is identifiable to that individual will be removed from our records and the individual will be informed of the impact of that removal. Notwithstanding the foregoing, if you withdraw consent BIOLUX nonetheless reserves the right to retain, collect, use and disclose Personal Information without your consent where we are permitted by law to do so.
Access to and Correction of Personal Information

Individuals have the right to know what Personal Information BIOLUX has collected about them, how that information is being used and to whom it has been disclosed, as well as to verify and amend that information if it is incorrect. Upon receiving a written access and/or correction request, and where the identity of the requestor can be confirmed, information held by BIOLUX that is identifiable to the requestor, as well as information on all use and disclosures of that information, will be released to the requestor within 30 days, except where that release is not required or is prohibited by law, and if necessary BIOLUX will correct the Personal Information of the requestor.

Your rights to access your Personal Information are not absolute. We may deny access:
when denial of access is required or authorized by law;
when granting you access would have an unreasonable impact on other people's privacy;
to protect our rights and property; or
where the request is frivolous or vexatious.
If we deny your request for access to, or refuse a request to correct Personal Information, we will explain why.
Retention of Contact Information and Personal Information

Personal Information will be retained in accordance with this policy only for as long as may be necessary or relevant for the purpose of collection, or as may be required or permitted by law, after which time it will be made anonymous or destroyed unless you further consent to its continued retention. Information that you may provide to BIOLUX that is in excess of what is necessary for the identified purpose of collection will not be retained by BIOLUX.
Changes to this Privacy Policy

Since BIOLUX regularly reviews all of its policies and procedures, we may change this policy from time to time and such changes will be effective from the date of revision.

Please remember that you control what Personal Information you provide to BIOLUX while visiting our website. You can visit our website without registering or providing any Personal Information at all.

We cannot guarantee the confidentiality or security of any e-mail communications or information sent by you to us via our website. If you wish to send us confidential information, please notify us first to make arrangements.

We may make chat rooms, newsgroups, user groups and bulletin board services available to you through our website. Please remember that any Personal Information you provide in these areas is also available to other users, and you should exercise caution before deciding to disclose it.

Our website may contain links to other sites, which are not governed by this policy. You should read the individual privacy policies of such websites, and make an informed decision whether or not to use these sites based upon their privacy practices.

When you access our website, we may automatically (i.e., not by registration) collect non-personally identifying data (e.g., type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our website contractors and affiliates to monitor the attractiveness of our website and improve its performance or content.

Through your use of telecommunications services to access our website, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Information. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Our website may employ "cookies". These are small files stored in your computer that identify users entering a website. Cookies allow us to direct you to your preferred BIOLUX subsection and enable statistical analyses of how our website is used. This allows us to measure interest in various sections of the website so we can improve design and content to serve you better. Only aggregated data from these analyses, not individual records, will be used for this purpose.

This policy will be governed by the laws of the Province of British Columbia and the laws of Canada applicable therein, excluding any conflict of laws rules that would apply another body of law. This policy constitutes and contains the entire agreement between you and BIOLUX with respect to its subject matter and supersedes any prior oral or written agreements.

If any provision of this policy is held to be illegal or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that this policy will otherwise remain in full force and effect and enforceable.
Your Responsibility for Privacy

Ultimately, you are responsible for maintaining the secrecy of your passwords and/or any Personal Information in your possession. Always be careful and responsible regarding your Personal Information.
Need More Information?

Should you have any further questions or concerns about the privacy of information you provide to BIOLUX or wish to contact us regarding the administration of your Personal Information or this policy, please feel free to contact us as follows:

Should you have any questions regarding this policy, please feel free to contract BIOLUX via our toll free telephone number or our website.
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